Terms & Conditions

Clients bear sole responsibility for the accuracy of all information provided. WRKS is not liable for any errors, inaccuracies, omissions, damages, penalties, disputes, losses, or claims arising from the work produced. All deliverables carry inherent business and regulatory risks, including but not limited to account suspensions and compliance issues. Third-party claims must be directed to the client. The company offers no guarantees regarding compliance or account stability. Clients acknowledge that all risks, including business performance, account standing, and platform compliance, remain theirs exclusively.

The company maintains client records in support of strategy and deliverables. Records may be archived or suspended at the company's discretion. Archived records become inaccessible for active work and may be deleted without notice. Future engagements require re-onboarding if records have been archived or purged, ensuring alignment with current standards.

Members receive edits and ideation support within a discretionary scope based on membership tier and business needs. Work allocation prioritizes strategy-aligned changes. Major directional shifts may require phased approaches. Edits and ideation support are not unlimited or guaranteed at any fixed volume.

Active participation is essential to membership success. Clients must provide assets, approvals, and decisions promptly through designated channels: email, scheduled calls, and official project management platforms. Communications through informal channels such as social media do not carry official status. The company maintains professional standards and may limit communication if it becomes abusive or counterproductive. Billing continues regardless of client participation level.

All payments made to WRKS are final. Our services are customized and require dedicated resources immediately upon membership start. This policy applies across all tiers, even during periods of limited client participation. Performance outcomes are not guaranteed. Exceptions are rare and granted at the company's sole discretion.

Cancellations require written notice at least 7 calendar days before the next billing date. Contact your account manager or email contact@wrksonline.com. Cancellation requests received within 7 days of the billing date will apply to the following cycle, and the upcoming charge will still process. No prorated refunds are issued for mid-cycle cancellations.

The company operates using a defined Standard Operating Procedure (SOP) to ensure consistency and performance across all accounts. Tasks are prioritized based on performance goals and strategy. High-impact campaigns and actions take precedence over lower-priority requests. Remaining capacity is allocated to secondary initiatives through 360 Concierge services once core campaigns have stabilized.

Some membership tiers include performance-based components with negotiated revenue share percentages. Detailed records are maintained to track leads and sales through designated tracking platforms. Our reporting and records are considered accurate and final. Clients are responsible for paying agreed-upon revenue share percentages. Non-payment may result in paused services or legal action.

Memberships are billed in advance and renew automatically unless canceled per Section 6. Failed payments trigger a seven-day cure window; non-resolution permits the company to suspend or cancel the membership. Services pause during suspension. Reactivation may require updated access credentials or strategy realignment. Billing continues uninterrupted regardless of activity level.

The company reserves the right to refuse or discontinue service to any client at its sole discretion, including for violations of these terms, inappropriate behavior, or conduct that interferes with service delivery. Hostile or abusive behavior may result in immediate termination. No refunds apply to services discontinued under this section.

KPIs represent goals based on historical performance data, proven strategies, and best practices. They are not guaranteed outcomes. Full client participation with accurate data, platform access, and adequate budget funding is required for KPI eligibility. If KPIs are not met, the client's sole remedy is the explicit incentive or fee adjustment agreed upon in advance. No additional compensation applies. External factors affecting results remain outside the company's control.

The company reserves the right to amend these terms at any time. Changes take effect for future billing cycles. If any provision is found to be invalid, it will be severed while remaining provisions continue in full force. These terms are governed exclusively by the laws of the jurisdiction in which the company operates. The full agreement encompasses these terms plus all incorporated policies.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. You rely on any material at your own risk. The company holds no obligation to update information except as legally required.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Certain products, bundles, and services may be available exclusively through the website. These may have limited availability and are subject to our No-Refund Policy as described in the Client Engagement Terms above. We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction. All sales of digital products and service subscriptions are final.

We reserve the right to refuse any purchase or subscription at our discretion. You agree to provide current, complete, and accurate billing and account information for all purchases made. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, or otherwise objectionable.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information if any information in the Service or on any related website is inaccurate at any time without prior notice. We undertake no obligation to update, amend, or clarify information in the Service except as required by law.

In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect or track the personal information of others; to spam, phish, or engage in pretexting; or to interfere with or circumvent the security features of the Service.

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. The service and all products and services delivered to you through the service are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind. In no case shall WRKS, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort, strict liability, or otherwise.

You agree to indemnify, defend, and hold harmless WRKS and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

By engaging WRKS services, you acknowledge and agree to the Client Engagement Terms outlined above, in addition to these general Terms of Service. Both sets of terms apply simultaneously and govern your use of our services.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Cave Creek, Arizona.

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

By providing your phone number and opting in to SMS communications from WRKS Online, you consent to receive text messages from us, including service updates, appointment reminders, promotional messages, and other communications related to your engagement with us. Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent. To re-subscribe, reply START. For help, reply HELP or contact us at contact@wrksonline.com.

Your consent to receive SMS messages is not a condition of purchasing any product or service. We do not share your phone number with third parties for their marketing purposes. Carrier fees may apply to messages sent or received. WRKS Online and its carriers are not liable for delayed or undelivered messages.

Questions about the Terms of Service should be sent to us at contact@wrksonline.com.